OMORI-MART Terms and Conditions

 

Introduction

Welcome to OMORI-MART, an online marketplace operated by COMFYS JAPAN LLC. 

By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully, as they govern your use of the website and the purchase of products from OMORI-MART.

1. General Information

  • Company Name: COMFYS JAPAN LLC
  • Office Address: R Cube Aoyama, 3rd Floor, 1-3-1 Kita-Aoyama, Minato-ku, Tokyo, 107-0061, Japan
  • Website: https://tabemeat.com/
  • Business Description: OMORI-MART specializes in selling premium meats from Australia, Argentina, America, Canada, and Uruguay, and a wide variety of alcoholic beverages, including beers, wines, hard liquors, and whiskey. We offer discounted prices and bulk discounts to both the Japanese and foreign communities in Japan.

 

2. Eligibility to Use

By using OMORI-MART, you confirm that you are of legal age to purchase alcoholic beverages in Japan (20 years and older). You must also comply with all local laws and regulations regarding the purchase and consumption of alcohol. We reserve the right to refuse service or cancel orders if we believe a customer is in violation of these terms.

 

3. Orders and Payments

3.1 Order Process:

  • All orders placed through OMORI-MART are subject to acceptance by COMFYS JAPAN LLC. Once your order is received, we will send an order confirmation via email. However, we reserve the right to cancel or limit orders due to product availability, pricing errors, or any other reason at our discretion.

3.2 Payment Methods:

  • We accept major credit cards, bank transfers, and other forms of payment as listed on our website. All prices are listed in Japanese Yen (JPY) and include any applicable taxes, unless stated otherwise.

3.3 Bulk Orders:

  • OMORI-MART offers special discounts on bulk purchases of alcoholic beverages such as beer, wine, whiskey, and other liquors. Bulk discounts apply automatically at checkout, depending on the quantity ordered. Please refer to our pricing guidelines for details on qualifying bulk orders.

3.4 Refunds and Cancellations:

  • Customers may request an order cancellation before shipment. Once the product has been shipped, cancellations are not permitted. Refunds may be issued in case of defective products or delivery errors, subject to inspection. For refund claims, please contact our customer support team within 7 days of receiving your order.

 

4. Product Availability and Pricing

4.1 Availability:

  • We strive to maintain accurate stock levels on our website. However, due to high demand or supply chain fluctuations, certain items may become unavailable after your order is placed. In such cases, we will notify you and either offer a replacement product or process a refund.

4.2 Pricing:

  • Prices for our products are subject to change without notice. We make every effort to ensure accurate pricing on our website, but errors may occur. In the event of a pricing error, we reserve the right to cancel the affected order and notify the customer accordingly.

 

5. Shipping and Delivery

5.1 Delivery Area:

  • OMORI-MART currently delivers to addresses within Japan only. We do not ship internationally.

5.2 Shipping Fees:

  • Shipping fees will vary depending on the size and weight of your order. All applicable shipping costs will be displayed at checkout. Free shipping may be available for bulk orders, depending on the order total.

5.3 Delivery Time:

  • Orders are typically processed within 2-3 business days. Delivery times may vary based on your location and the shipping method selected. OMORI-MART is not responsible for delays caused by external factors such as weather conditions, carrier issues, or customs clearance.

 

6. Alcohol and Meat Product Policies

6.1 Alcohol Sales:

  • By purchasing alcoholic beverages from OMORI-MART, you confirm that you meet the legal drinking age in Japan (20 years). We may request identification upon delivery to verify your age. Alcoholic products are non-returnable, except in cases of damage or delivery errors.

6.2 Meat Products:

  • We offer a wide variety of premium meats sourced from Australia, Argentina, America, Canada, and Uruguay. All meat products are packaged in accordance with safety standards to ensure freshness upon delivery. Any issues related to the quality or freshness of the meat must be reported within 24 hours of receipt.

 

7. Return and Refund Policy

7.1 Eligibility for Returns:

  • Products that arrive damaged or defective are eligible for returns. Customers must notify us within 7 days of receipt and provide proof of damage or defect. Perishable items, including meat products, must be reported within 24 hours of receipt.

7.2 Non-Returnable Items:

  • Alcoholic beverages and other perishable goods (such as meat) are non-returnable unless damaged upon arrival or there is a delivery error.

7.3 Refund Process:

  • Once we confirm the eligibility of a return, refunds will be processed to the original payment method. Refunds may take up to 10 business days to appear, depending on your financial institution.

 

8. Privacy Policy

We are committed to protecting your personal information. All customer data collected through OMORI-MART is handled in accordance with our Privacy Policy. We do not share or sell your personal information to third parties without your consent, except as required by law.

 

9. Limitation of Liability

COMFYS JAPAN LLC is not liable for any indirect, incidental, or consequential damages arising from the use of OMORI-MART or the products sold through our website. Our maximum liability is limited to the amount paid for the product(s) in question.

 

10. Governing Law

The laws of Japan govern these Terms and Conditions. Any disputes arising from your use of OMORI-MART will be subject to the exclusive jurisdiction of the courts in Tokyo, Japan.

 

11. Changes to Terms and Conditions

COMFYS JAPAN LLC reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on the OMORI-MART website, and continued use of our services after any changes signify your acceptance of the revised terms.

For any questions or concerns regarding these Terms and Conditions, please contact our customer service team at support@tabemeat.com.

By using OMORI-MART, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.